Getting Help

With Datasets

We cannot provide assistance with substantive issues on the data provided through SodaPop. Please contact the data source (originating agency/principal investigator(s)) with questions about data content. You can find information on the data source on each SodaPop dataset web page under ORIGINATING AGENCY/PRINCIPAL INVESTIGATOR(S). If the source data has a Web site, it is provided under RELATED WEB SITES.

With Technical Problems

If you are having difficulty with the SodaPop interface (e.g., receiving error messages, system hangs interminably, broken links), please contact the SodaPop team.

It is helpful if you can provide us with the text of any error messages you receive. If the system seems to be hanging when you are making an extraction, please be aware that extracting large subsets of variables may take some time.

For PRI Affiliates

Beyond the Web: Additional assistance and data access, available only to PRI affiliates.